customer service.

  • Stripes Exteriors provides cleaning and maintenance services in California. Results may vary based on property conditions. All information on this website is provided for general purposes only and is presented “as is,” without warranty of any kind. Licensed and insured. Business licenses held in Santa Monica, Los Angeles, and El Segundo, CA. Personal information submitted through this site is collected and used in accordance with our Privacy Policy, Terms & Conditions, and Customer Service Policies (including estimate, liability, insurance, safety, refund, and cancellation terms).

  • Stripes Exteriors Privacy Policy

    At Stripes Exteriors, your privacy matters to us. We are committed to being transparent about how we collect, use, and protect your personal information when you interact with our website and services.

    Information We Collect

    When you submit a contact form or reach out to us, we may collect:

    • Name

    • Email address

    • Phone number

    • Any message or details you provide regarding your property or service request

    How We Use Your Information

    We use the information you provide to:

    1. Respond to your inquiries and provide estimates or service information.

    2. Add your email and contact information to our CRM to manage communication and follow-up efficiently.

    3. Send updates, promotions, and news about Stripes Exteriors if you opt in.

    4. Improve our services and website experience.

    Marketing and Opt-In

    • Your email will only be added to our marketing list if you expressly consent (via checkbox or other opt-in).

    • You may unsubscribe or opt out of marketing communications at any time using the unsubscribe link in emails or by contacting us.

    Sharing Your Information

    • We do not sell or rent your personal information.

    • We may share your information with trusted service providers (e.g., CRM or email platforms) solely to manage inquiries, communications, and marketing you’ve opted into.

    Data Retention

    • We retain your information only as long as necessary to respond to your inquiries and manage communications.

    • You may request deletion of your data at any time (see below).

    Your Rights

    You have the right to:

    • Request access to your data

    • Correct any inaccurate information

    • Delete your data from our systems

    • Opt out of marketing communications

    To exercise these rights, email Mike at mike@stripes-exteriors.com or Geoffrey at geoffrey@stripes-exteriors.com.

    Data Security

    We take reasonable measures to protect your information, including secure transmission over HTTPS and limited access to authorized personnel only.

    Updates to This Policy

    We may update this Privacy Policy from time to time. The most current version will always be posted on our website.

    Contact Us

    If you have questions about this Privacy Policy or how your information is used, please contact:

    • Mike: mike@stripes-exteriors.com

    • Geoffrey: geoffrey@stripes-exteriors.com

  • Terms & Conditions – Stripes Exteriors

    By using this website and submitting a contact form, you agree to the following:

    1. No Contract Created: Submitting a request does not create a binding agreement for services or guarantee scheduling.

    2. Accuracy of Information: You agree to provide accurate contact information.

    3. CRM & Marketing: By submitting the form, your contact information may be added to our CRM for managing communications and follow-ups. Marketing emails will only be sent if you opt in. You may unsubscribe at any time.

    4. Limitation of Liability: Stripes Exteriors is not liable for any errors or omissions on this website or in any estimates provided.

    5. Changes to Terms: We may update these terms at any time without notice; please review regularly.

    • All estimates provided via our website, email, or phone are non-binding until an in-person inspection is completed.

    • Actual pricing may vary based on property conditions, accessibility, or additional services requested.

    • Submission of a contact form or request does not guarantee scheduling or service.

    • Stripes Exteriors carries general liability insurance to protect both our team and clients during service.

    • While we take every precaution, clients understand that Stripes Exteriors is not responsible for pre-existing damage or conditions beyond our control.

    • Our team is trained to handle all jobs safely, using equipment responsibly and following industry-standard safety protocols.

    • We prioritize safety above all else. Our teams use their discretion to determine whether a task can be safely performed.

    • All cleaning and maintenance work is done from the ground or other safe positions unless otherwise agreed upon.

    • Clients agree to hold Stripes Exteriors harmless for accidents or damage resulting from unsafe conditions or failure to follow safety recommendations.

    • We stand behind the quality of our work. If you are not satisfied, we will issue a refund or re-service to meet your expectations.

    • Please provide at least 24 hours notice for cancellations. Cancellations with less notice may incur a 50% charge of the estimate.

    • Stripes Exteriors holds valid business licenses in Santa Monica, Los Angeles, and El Segundo.

    • All services are performed in compliance with applicable city and state regulations.